Privacy Policy

Last updated: May 5, 2026

Rockstar Roofing LLC ("we," "our," or "us") respects your privacy. This policy explains what information we collect through rockstarroofingohio.com (the "Site"), how we use it, and your choices.

Information We Collect

Information you provide directly: When you fill out our estimate form or contact us, we collect your name, phone number, email address, property address, the service you're inquiring about, and any notes you choose to share.

Automatically collected: When you visit the Site we may receive standard server-log data including your IP address, browser type, pages viewed, referring URL, and the date/time of access. We also use cookies and browser storage to remember the marketing source that brought you to the Site (e.g., a tagged URL parameter such as utm_source) so we can attribute leads accurately.

Phone calls: Calls placed to phone numbers we publish or provision may be recorded for quality, training, and lead-attribution purposes. Ohio is a one-party-consent state and recordings are stored securely.

How We Use Information

  • Respond to your estimate request or inquiry
  • Schedule inspections, deliver quotes, and complete services
  • Coordinate insurance claims when applicable
  • Improve our website, service offerings, and marketing
  • Comply with legal obligations and resolve disputes

Sharing Your Information

We do not sell your personal information. We share it only with:

  • Our crew and subcontractors as needed to perform services on your property
  • Trusted vendors who help us operate the Site (hosting, email, lead-tracking spreadsheets, analytics) under confidentiality obligations
  • Insurance adjusters when you ask us to assist with a claim
  • Government, legal, or regulatory authorities when required by law

Cookies & Analytics

We use first-party browser storage (localStorage and sessionStorage) to remember marketing-source parameters such as utm_source, utm_medium, and utm_campaign across your visit. We may also use industry-standard analytics tools (e.g., Google Search Console, server logs) to understand how the Site is used. You can clear browser storage or block cookies through your browser settings; doing so will not prevent the Site from working.

Your Choices

  • Opt-out of contact: Reply "STOP" to any text we send, or email us at the address below to be removed from outreach.
  • Access & correction: Request a copy of, or correction to, the information we have about you.
  • Deletion: Ask us to delete your information, subject to records we're legally required to retain.

Data Security

We use industry-standard safeguards to protect the information we collect. No method of transmission over the Internet is 100% secure, however, and we cannot guarantee absolute security.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect information from them.

Changes

We may update this policy from time to time. The "Last updated" date at the top reflects the latest revision.

Contact

Questions about this policy or the data we hold about you?
Rockstar Roofing LLC
1820 E 45th St, Ashtabula, OH 44004
(440) 645-2003